My Resume

ENGR. MAHAMUD HASAN SAJIB 
                                             

Controller General of Accounts

Room No: 230, Ministry Of finance

Segun Bagicha,Dhaka-1000

Cell Phone: +88-01190480745

 E-mail:  mahamud.sajib@gmail.com , hsajib@finance.gov.bd                                                     

                                              

 SUMMARY:

  

 5.1 years experience in IT Training, Consultancy, System & Networking Solution and Information Systems Management activities.

·         Around 5 Years of Expertise in IT as Network / Systems Engineer.

·         Certified in Cisco networks (CCNA). Proven expertise in various network technologies, detailed below.

·         Design Layer2 / Layer3 networks and expertise in troubleshooting, routing, switching, Multicasting, and Responsible for network monitoring, network reporting, administration, and problem resolution.

·         Experience in management of LAN, VLAN and WAN systems on Cisco Routers & Switches.

·         Experience with network encryption protocols and wireless technologies.

·         Excellent understanding and Proficiency in Routed, Routing and switching protocols (OSPF, EIGRP, IGRP, RIP, BGP) and LAN/WAN Switching Technologies.

·         Expert in Windows server 2003 administration.

·         Excellent understanding of all 7 layers of the OSI model.

·          Experience in design, configuring and maintaining the following Microsoft products: Windows 2000, 2003 Servers, and MS Active Directory Domain Services(ADDS), IIS, DHCP, DNS, GPO’s, Windows XP, Vista

·         Good knowledge of MS Office packages.

·         Strong documentation skills, Maintains focus on achieving bottom-line results while formulating and implementing advanced technology and business solutions to meet a diversity of needs and future expectation of business.

·         Strong analytical skills in time critical production environments from investigation to resolution of issues following established corporate policies.

·         Sophisticated, results-oriented, and business-savvy Information Technology Professional with a pioneering career reflecting strong knowledge coupled with "hands-on" expertise, implementing various applications and operating systems including all major computer platforms and various environments.

·         Motivated, quick learner and strong team player with excellent interpersonal, communicative, organizational & leadership skills.

·         Intuitive analytical ability to attain network, system and application level solutions, Project management proficiency including analysis, design, development, implementation and evaluation.

·         IT experience in delivering exceptional customer satisfaction and improving overall operations. Proficient in front - end and back - end operations. Development and support with an unexcelled record of bringing mission-critical projects in on schedule and within budget.

 Areas of expertise in: 

System Design & Development Network Design System Application Software Hardware/Software Troubleshooting Server/LAN/WAN Optimization Technical/ User support

Project Management Systems/Computer Lab Design Network Analysis & Administration Supervision &Team building Training and Instruction

CERTIFICATIONS

• Cisco Certified Network Associate (CCNA).

EDUCATION

B.Sc in Electronics & Communication engineering.
MIS in Business Information System (Continue)

Skills and Technical:

Hardware                                 Intel based Servers, Cisco Routers and Switch, Dell & HP systems

Operating Systems                    Windows Server 2003/ Exchange 2003 /XP Professional/2000 and Vista OS

Protocol knowledge                   OSPF, EIGRP, RIP, IGRP, BGP, TCP/IP, DNS, DHCP, ADS, SMTP, HTTP, FTP and NFS

Software                                   MS Office

Security/Antivirus                      Symantec/ MacAfee, AVG, Trend micro, Kaspersky.    

Network Peripherals                  Hubs, Cisco switches (1700, 1900, 7613, 7609, 7606, 7604, 6509, 6513,), Cisco routers (2800, 3600, 3700, 3800, 5300, 7200, and 7513), Access Points, network cards, Radio Modems, Dialup Modems, and Analog Modems.

Networking                               Configuring and maintenance of Cisco router & switches, Implementation of NAT, RAS, Network Address Translation, and Virtual Private Network.

Messaging Out ware                 Ms-outlook, Outlook 2003, Netscape Communicator       

PROFESSIONAL EXPERIENCE

World Bank (Region- South Asia) Finance Division, Ministry Of Finance, Government of the People’s Republic of Bangladesh                    JUL 2010 to Till Date

CONSULTANT (System Expert)

Responsibilities:

·         Provide IT support to over 64 District Accounts Office, 49 CAO’s Office and 6 DCA Office Support iBAS Software, SB TAS (Sonali Bank TAS) All Over Bangladesh & BB TAS (Bangladesh Bank TAS) Over Telephone all over the country.

·         Provide IT Support 64 District Accounts Office, 49 CAO’s Office 6 DCA Office Support over Telephone with LAN & WAN connectivity.

·         Vendor support as well as Ranks IIT support team for WAN connectivity over the country    

·         Improved network efficiency over 40% compared to previous year by effective design and testing, using simple network traffic monitoring tools/ sniffer – Ethereal and also worked closely with ISP’s Network Operations Center (NOC). Daily responsibilities include verifying health of the network, IT support for Telephone Counsellors.

·         Developed technical solution that resulted in improved overall systems monitoring and increased network security level.

·         Expert in Cisco routing, switching equipment and technologies, Managed Cisco router 2800 series and switch 2900 series. Worked with Network Operation Center while resolving the performance issue.

·         Recommended and implemented network infrastructure which helped in reducing down time at a better price after tracking Network traffic using a tool – Tracert (ICMP), IP Ping Plotter.

·         Implementation, integration, configuration, and setup of routers, switches, and other networking equipments in a LAN/WAN environment.

·         Recommended and implemented new systems, IP-PBX (Crystal View Call Monitoring tool-IP-PBX tool to generate call statistics and to deprecate unwanted calls which helped in productive call volume).

·         Integration of DNS, DHCP and WINS for IP addresses allocation and management.

·         Maintenance and Troubleshooting of all DNS related problems like Automatic Name Resolution.

·         Support and train users, in charge of internal computing environment.

·         Designed and implement simple to complex TCP/IP based networks including Subnet, Private Addressing using Active Directory services.

·         Monitoring of systems performance and tuning using network traffic monitoring tools.

·         Troubleshoot TCP/IP problems; troubleshoot connectivity issues.

·         Performed troubleshooting, while maintaining trouble ticket tracking, following internal/external escalation procedures and customer notifications. Configured Cisco Routers for OSPF, RIP, IGRP RIPv2, EIGRP, Static and default route

·         Managing and fulfilling the IT Infrastructure requirements of the PPC Worldwide operations

·         Provide 24/7 technical support for Telephone Counselors, Session tracking and troubleshooting the problems they faced while working directly on remote servers using SSL for clients to quickly deliver applications to the desktop to work on and save data on Servers in US. (VPN).

·         Technical responsibilities in resolving problems in Cares database, design and implemented reliable connectivity login rights using Accounts Manager between hosts to Server.

·         Tier 2 IT help desk support to 200+ users.

·         Demonstrate patience in resolving complex problems.

·         Involve in network and security implementation inclusive of planning, installation and technical documentation.

·         Administration of Windows XP Professional clients and also Windows 2003 Server .

·         Was responsible for Licence and maintenance of Software for PPC.

·         Expert in network monitoring tools and Scripting.

·         Documented existing network designs and hardware configurations using Belarc Advisor.

·         Install and manage Antivirus, security patches and spam management.

·         Firewall configuration using access control list (ACL) management.

Environment

Windows Server 2003/ Exchange 2003 /XP Professional/ NT, ADS, Cisco Routers, Cisco Switches, TCP/IP, IP Addressing, VPN, HP, Compaq, Desktop/Laptop,  HP Printers, MS Word/ PowerPoint, MS Outlook.

Youth Group(Multinational company)             AUG2008 TO JAN2010

Network/System Administrator

Responsibilities:

System Administration

·         Managing installation of OS and Application Software.

·         Installing workstations, server administration, network services and peripherals.

·         Administrative and troubleshooting skills in systems and Servers.

·         Configuration and trouble shooting of TCP/IP with system analysis, qualifying and resolving issues.

·         Assigning Disk quotas on file systems for users.

·         Responsible for File and Printer Sharing and the Client-Server Management.

·         Installing and configuring anti virus software

·         Installation, Configuration of Oracle Database and Application

·         Manage users and group accounts in Windows NT/2000

·         Troubleshooting IT infrastructure problems

·         Taking Backups of Servers

Network Administration

ShajiBazar Power Company Ltd.(86 MW)-Network Maintain & System operation Solution weekly-Monthly.

·        Established Whole Network System in Power Plant and Always Communicate with Head office Server and another one in Austria with Vendor Company.

·        Provided support for Analyzing Database Management System (in MS-SLQ Server 2000   Database Management System, housed in Power Station.

·        Providing Support for Systems, Network Administration Client/Server, Mail Server, & Database Server.

·        Wireless Application Protocol.

·        Provided In-House Training for Microcel Personnel on Business Applications.

·        Provided Training on Linux End-User and Administrative Curriculum to the System Administrator of Microcel.

·        In-House Network & System Administration and Supports for Office LAN and Off-Line Mail Server, DNS and Firewall, setup with Linux 6.x.

·        Network & System solution, Maintenance and support  for Client of Microcel.

·        Management, Software Section.

Grameen Phone Ltd (Tele Reference Company Ltd) JUL2007 TO JUL2008

Assistant System Engineer

Responsibilities:

·         Installation, configuration and troubleshooting of routers & switches and implementing VLANs on Cisco Ethernet switches, Router, Monitoring the circuits in Cisco Switches

·         Maintaining the Network Infrastructure, including installation, migration and configuration of network client workstations and managing Local and Domain wide groups.

·         Configuration of Network Administration including IP addressing and routing, connectivity, Telnet & FTP, etc.

·         Maintenance of Proxy/Remote Access servers in the networked environment.

·         Remote Connectivity to Database.

·          Leased Line Maintenance.

Technical Support / Troubleshooting

·         Maintenance and troubleshooting of hardware, and installation and performance tuning of software packages on Windows.

·         Addressing performance bottlenecks and ensuring maximum network up time.

·         Implementation of the network (LAN & WAN), troubleshooting network problems and conflicts.

Reference:

Available on request………